Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how Petron77 ("Company", "Platform", "we", "us", "our"), the operator of the online gaming and sports betting website located at https://petron77.cam, collects, uses, stores, discloses, and protects the personal data of individuals ("Player", "User", "you", "your") who access or use our Services.

Petron77 operates primarily to serve players based in Malaysia. We are conscious of our obligations under applicable data protection frameworks and are committed to handling personal data responsibly, transparently, and with the highest degree of security.

By registering an account, making a deposit, or otherwise using the Petron77 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, mobile number, identity document number, date of birth, financial account details, and IP address.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means Petron77, which determines the purposes and means of processing Personal Data.
• "Data Processor" means a third-party service provider that processes Personal Data on behalf of Petron77 pursuant to a written agreement.
• "KYC" means Know Your Customer — the identity and age verification procedures carried out prior to permitting withdrawals or in other circumstances as required.
• "Cookies" means small text files placed on your device by the Petron77 website for session management, security, and analytics purposes.
• "Services" means all gaming products, betting markets, tools, and customer support accessible through the Platform.

3 Data We Collect

Petron77 collects Personal Data through three primary channels: information you provide directly, information generated automatically through your use of the Platform, and information obtained from third-party verification providers.

3.1 Information You Provide Directly

• Registration data: full legal name, date of birth, Malaysian IC number or passport number, residential address, email address, and mobile telephone number.
• KYC documents: copies of government-issued identity documents (MyKad, Passport, or Driver's Licence), proof of address (utility bill or bank statement), and identity selfie photographs.
• Payment information: bank account details, e-wallet identifiers (e.g., Touch 'n Go eWallet, Boost, GrabPay), and FPX / DuitNow linked account references necessary for processing deposits and withdrawals.
• Communications data: records of correspondence with our support team via live chat, email, or any other channel you use to contact us.

3.2 Automatically Collected Information

• IP address, browser type and version, operating system, and device identifiers.
• Session data including login timestamps, pages visited, game sessions, bet history, and transaction logs.
• Cookie data and similar tracking technologies as described in Section 9.
• Geolocation data (country/city level) derived from IP address for fraud prevention and regulatory compliance purposes.

3.3 Information from Third Parties

• Identity verification results from licensed KYC service providers used to validate identity documents submitted by Players.
• Fraud risk signals from payment processing partners to detect and prevent financial crime.
• Responsible gambling flagging data from third-party self-exclusion registers where applicable.

4 How We Use Your Data

Petron77 processes Personal Data for the following defined purposes only:

5 Legal Basis for Processing

Petron77 processes Personal Data only where a valid legal basis exists. The applicable legal bases are:

• Contractual necessity: Processing required to perform the contract with you — including account registration, KYC verification, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable anti-money laundering, counter-terrorism financing, and regulatory reporting obligations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, internal analytics, and responsible gambling monitoring, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for optional marketing communications, where you have given explicit, freely-given, and withdrawable consent prior to receiving such communications.

6 Sharing Your Data

Petron77 does not sell, rent, or trade your Personal Data. We may share your data with third parties only in the following circumstances and under strict contractual safeguards:

• KYC and Identity Verification Providers: Licensed third-party identity verification services that process identity document data solely to confirm your eligibility to use the Platform.
• Payment Service Providers: Malaysian payment gateways and banks (including those facilitating Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong transactions) who require transaction data to process deposits and withdrawals.
• Fraud Prevention and Compliance Services: Specialist providers who assist in detecting fraudulent activity, money laundering, and regulatory non-compliance. Data shared is limited to the minimum required for these purposes.
• Game Studio Partners: Licensed international game studios who may receive session-level data (e.g., game ID, bet amount, round outcome) necessary to deliver game services. No directly identifying personal data (such as full name or IC number) is shared with game studios.
• Legal and Regulatory Authorities: Where Petron77 is required by law, court order, or lawful regulatory instruction to disclose Personal Data — for example, in response to a Malaysian court order or a financial intelligence authority request.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of Petron77's business, Personal Data may be transferred to the acquiring entity under equivalent data protection obligations.

7 Data Retention

Petron77 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Upon the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.

8 Data Security

Petron77 implements a layered approach to data security that encompasses technical, organisational, and procedural controls:

• Encryption: All personal data is encrypted at rest using AES-256 and in transit using TLS 1.3. Payment credentials are never stored in plaintext on Petron77 infrastructure.
• Access Controls: Access to Personal Data is restricted on a strict need-to-know basis. All staff who access Personal Data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication: Platform accounts are protected by optional two-factor authentication. We strongly recommend that all Players enable this feature.
• Security Audits: Petron77 conducts periodic third-party security audits and vulnerability assessments to identify and remediate potential weaknesses in our infrastructure.
• Incident Response: In the event of a data security incident that is likely to result in a risk to your rights and freedoms, Petron77 will notify affected Players and relevant authorities in accordance with applicable data breach notification obligations.

9 Cookies & Tracking Technologies

The Petron77 website uses cookies and similar technologies to operate correctly, maintain session security, and gather anonymised analytics data to improve the Platform. We do not use third-party advertising cookies or cross-site behavioural tracking technologies.

You may manage or withdraw your cookie preferences at any time via your browser settings or the cookie preference centre accessible from the Platform. Disabling essential cookies will prevent you from logging in and using the Platform.

10 Your Data Rights

Subject to applicable law and certain exceptions, you have the following rights in respect of the Personal Data Petron77 holds about you:

• Right of Access: You may request a copy of the Personal Data we hold about you, together with information about how it is used and shared.
• Right to Rectification: You may request that inaccurate or incomplete Personal Data be corrected. Most basic account details can be updated directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing. This right is subject to overriding legal retention obligations (e.g., AML record-keeping requirements).
• Right to Restrict Processing: You may request that we limit how we use your Personal Data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request that we provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to processing based on legitimate interests, including direct marketing communications. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

To exercise any of the above rights, please contact our support team via live chat or at [email protected] (plain text — not a clickable link). Petron77 will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days. Identity verification may be required before processing certain requests.

11 Children & Minors

The Petron77 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from any person under the age of 21. If we become aware that Personal Data has been submitted by a person under 21, we will delete that data immediately and close the associated account.

If you have reason to believe that a minor has registered an account on the Petron77 platform, please contact our support team immediately so that we can investigate and take appropriate action.

12 International Data Transfers

Petron77 is operated primarily from Malaysia. Some of our third-party Data Processors — including identity verification providers, game studio partners, and infrastructure service providers — may process Personal Data in jurisdictions outside Malaysia. Where such transfers occur, Petron77 ensures that appropriate safeguards are in place, which may include:

• Data processing agreements incorporating standard contractual clauses that impose equivalent data protection obligations on receiving parties.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where applicable within multi-national service provider groups.

By using the Petron77 Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Malaysia under the safeguards described above.

13 Third-Party Links & Services

The Petron77 platform does not contain links to third-party websites outside of the domain https://petron77.cam. Game content delivered through embedded iframes from licensed studio partners may be governed by those studios' own privacy practices in respect of gameplay data processed within the game interface. Petron77 is not responsible for the data practices of such third-party studios, and we recommend reviewing their privacy policies where available.

14 Policy Amendments

Petron77 reserves the right to revise this Privacy Policy at any time. When material changes are made — that is, changes that substantively alter how we collect, use, or share Personal Data — we will provide a minimum of fourteen (14) days' advance notice via in-platform notification or by email to the address registered on your account.

The effective date of the current version of this Policy is displayed at the top of this document. We recommend reviewing this Policy periodically. Your continued use of the Petron77 Platform following the effective date of any amended Policy constitutes your acceptance of the changes.

15 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which Petron77 processes your Personal Data, please contact us through one of the following channels:

For further information about your rights under this Policy, or if you are unsatisfied with our response to a data request, you may also consult our FAQ page or review our Terms & Conditions.